Welcome to dropshipping made easy!
Thank you for the interest in our dropshipping service! Here is some more information about dropshipping and what we as company can mean for your business
What is Dropshipping?
Dropshipping is a process of selling Products without having to stock any overhead. You would sell the merchandise at a cost you would determine. After the customer pays you for the item, you would pay the supplier their price and send them your customer's details. They dropship the product out to the customer, and the difference between your price and the suppliers price is your profit, all to keep!
How Does Dropshipping Actually Work?
Let's say you purchase an item from a dropshipping site for £20.00. You would sell that item for a price determined by you, let's use £35.00 plus £4.50 shipping for an example. After you collect the payment of £39.50 from the customer and their mailing address, you would forward the £20.00 plus £4.50 shipping to the supplier, and keep the £15.00 as profit, never having to touch the Product, as the supplier ships it out to the customer.
This type of arrangement is extremely beneficial to both yourself, and the supplier. The supplier does not have to open a storefront, or hire sales people to sell their products, as that is the role of the dropshipper.
You, as the dropshipper, have a way to earn some spare money, having no start-up costs, no overhead, no packaging costs or headaches, and can create an extremely useful relationship with the supplier.
Benefits of Dropshipping
-You receive payment up front from the customer, before having to pay for stock, and without ever having to pack or post items yourself.
-No minimum order quantity
-Greater flexibility. You can sell lots of different products or develop a specific line, promote just a few products or stock thousands.
Important information (FAQs)
Stock Level
What quantity should I list on my ebay/amazon/website? Could I view how many stock are available for each product from your website?
You can list as many as you like. We are sorry you cannot view how many stock are available. However, we will keep our stock level up to 150 units per product. If any products are below that level, we will order more stock, and it only will take 5 to 7 days to receive it. If we decide to discontinue selling any particular product(s), we will send emails to all customers before the products are sold out.
Order Processing Problem
I cannot process any order, because when I click 'buy it now', it won't go to check out page and stop loading (freeze at the 'prepare the order' page)?
Because there is trailing space on your last shipping address. You can solve this problem by going to My Account-------Manage your shipping address-------- and then delete your last shipping address. And don't worry about your last order shipping address; I have already received the order and shipping address on my system.
Pictures and Descriptions
Can I use pictures and descriptions from your website?
Yes, you can copy any pictures and descriptions from our website.
How to copy the pictures with copyright protection?
Right click on the picture your want--------Copyright Protection Message (click OK)------- Copyright Protection Message again (click OK)-------Choose 'Save the picture as'.
Tips: If you are selling on eBay, please edit your eBay ID on the picture for the picture copyright protection.
Shipping
How long does it take for you to process my order?
We will dispatch your orders within 48 hours by Royal Mail Second Class. There is no tracking number for each order. If you want your orders sent by recorded, you have to pay extra.
What about if my order has not been dispatched within 48 hours?
We will send it by first class if your orders have not been dispatch within 48 hours.
My customer still has not received the product after one week, when are you able to re-send it my customer?
We will re-send it to your customer if they have not received the product in 2 weeks time, because Royal Mail only allows to claim lost items after 2 weeks.
Package
Will your company (4ebaytraders) name and website appear on the package that is going to be sent to my customer?
No. The package only shows your customer's address, and we will not send any paper work to your (dropshippers) customers. Nevertheless, we are not able to print your details on the package, and so please don't type any of your details on the shipping information.
Returns and Refunds
How are returns and refunds dealt with?
If your customer finds anything wrong with the product, you have to tell your customer to send it back to us first (address see below):
YCUS Ltd.
19 Mardling Avenue,
Nottingham.
NG5 5UG
Then you need to contact us for returns or refunds. We won't deal with your customer directly for the return or refund requests, and we are also not responsible for the return postage costs.
How could I get the refund?
If you want refund for your order, your cusotmer have to send the damaged product or unwant product back, i will send you full refund after i have received the product.
How could I know my item has been replaced or refunded?
After we have replaced or refunded your product, we will leave a message on the order comment, and so you are able to see the status of the returned orders.
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